ePal Shipping Policies
We are pleased to announce our new shipping promotions below. These rates apply to your entire order! Few restrictions apply.
||6-10 Business Days
||1-6 Business Days
|3 Day Shipping
||3 Business Days
|2 Day Shipping
||2 Business Days
|1 Day Shipping
||1 Business Day
- These offers apply to in-stock orders to the lower 48 states only.
- We cannot include shipments to Alaska, Hawaii, Puerto Rico or any other US Territory. We only ship USPS Priority mail or Express mail to these locations. Please call or email us for rates to these locations.
- Oversized packages are excluded from the 3, 2, and next day shipping pricing. Items that are shipped freight are also excluded.
- Because we have many different warehouses around the United States we reserve the right to choose the carrier. Signature service can be requested for $3 extra. We do not ship on weekends or holidays.
We speak French, German, and Italian!
Please use the shipping calculator for an accurate shipping quote.
We ship via DHL International and USPS. Shipping insurance is optional but recommended and costs $5 for all international orders. Items that can fit in a flat rate envelope are shipped via flat rate service. Please keep in mind that USPS Flat Rate Priority Mail does not include detailed tracking and is not covered by insurance to certain countries. For a list of these countries please email us.
International order processing takes approx. 3-5 business days.
Many countries impose their own customs, duties, tariffs, taxes, etc... on items imported from the USA. We do not cover those costs.
The shipping transit times are approx. as follow:
|DHL International Economy:
||5-7 business days (trackable)
|USPS Express (EMS) Mail:
||1-2 weeks (trackable)
|USPS Global Priority Mail:
||2-3 weeks, (trackable)
|USPS Flat Rate Priority Mail:
||4-5 weeks (not trackable)